Privacy Policy

UpDwell Homes LLC ("UpDwell Homes," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at updwell.com (opens in new tab) or interact with our services.

1. Information We Collect

Personal Information You Provide

When you fill out a contact form, request a tour, subscribe to our newsletter, or submit a warranty claim, we may collect:

• Name
• Email address
• Phone number
• Mailing address
• Message content and inquiry details

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and navigation paths
• Referring website or search terms

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Schedule home tours and consultations
• Process warranty claims and service requests
• Send newsletters and marketing communications (with your consent)
• Improve our website, services, and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website, conducting business, or serving you (e.g., email platforms, analytics providers, hosting services)
• Business partners such as mortgage lenders or title companies, only when you request a referral or introduction
• Legal authorities when required by law, regulation, or legal process

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device. We use:

• Essential cookies that are necessary for the website to function properly
• Analytics cookies that help us understand how visitors use our site
• Preference cookies that remember your settings and choices

You can control cookies through your browser settings. Disabling certain cookies may affect your ability to use some features of our website.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access, correct, or request deletion of your personal information
• Opt out of marketing communications at any time by clicking the unsubscribe link in our emails
• Disable cookies through your browser settings
• Request a copy of the personal information we hold about you

To exercise any of these rights, please contact us using the information below.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

UpDwell Homes LLC 890 Heritage Park Blvd Suite 104 Layton, UT 84041 Phone: (801) 784-9100 Email: info@updwell.com